First, it all starts with a conversation. What issues you’re having, what goals you want to achieve, any targets you want the website to help you meet. We then review your current sites performance, how customers are interacting with your site, page performance and user journey. At the end of this step we’ve got a strategy to visual how the end product needs to perform.
In order to turn the strategy into reality, we start working on prototyping the user journey and processes of the new website to give you visuals of how customers will be interacting with the site and what the new user experience will be.
We begin implementing the functionality into the design to create the final product.
Once complete, and the site is live and ready for customers, we begin to grow. We set up systems to analyse the website and the success of the change, and review further improvements which have been identified.